FAQ | FREQUENTLY ASKED QUESTIONS AND USEFUL INFORMATION FOR YOUR EXPERIENCE

The hours of the breakfasts and the entrances and exits, the opening dates, the special conditions that we offer you by booking through our web page … Frequently asked questions and useful information that will surely help you to better organize your stay.

Of course, if you have any other questions we are at your disposal through our contact form, by phone or our profiles on social networks

INFORMATION ABOUT SCHEDULES

From what time can you check into the hotel?

The check in time is from 2 pm and the check out time is until 12 pm. Our reception hours are from 08:30 to 23 hours. If you are going to arrive later, you must call us to let us know.

What time is breakfast?

Our breakfast hours are from 8:30 a.m. to 10:30 a.m. If you need to have breakfast before for any reason, let us know when you arrive.

Can you have lunch or dinner at the hotel?

Yes, both. Our lunch service is from 1:30 p.m. to 2:30 p.m. and dinners from 8:00 p.m. to 9:30 p.m. For dinners, it is convenient to book in advance on the day of arrival, as we have a menu that changes every day. For meals, we have a small menu that you can see in the restaurant section of our website. If you have an intolerance to lactose, gluten or something else, let us know so we can take it into account.

INFORMATION ABOUT DISCOUNTS AND RESERVATIONS ON THE WEB

Is the best price guaranteed by booking through the web?

Yes, on the web you will always find the lowest price compared to other agencies and web pages. To guarantee this, if you find it cheaper, with the same conditions, we will keep you the best price and we will refund the difference.

Is it safe to book through the web?

Of course, we work with external companies that guarantee the security and confidentiality of online payments.

Are there discounts and benefits for booking through the web?

Yes, we always offer the best price and, in addition, several advantages and discounts that you can only enjoy if you book through our website:

  • 5% discount on all our rates for reservations of two or more nights
  • All available hotel rooms, all four types
  • Exclusive sales experiences on the web

Click here to see all the advantages if you book through our website